About 600,000 older adults stop driving each year, according to USAging statistics, the national association for Area Agencies on Aging. That can make it harder for seniors or ill people to make doctor’s appointments, dialysis or cancer treatments, shop for necessities, visit family or attend social events. That increases their isolation, which negatively affects health and well-being.

Transportation is often a major responsibility for caregivers – more than 40% of older and disabled adults have to rely on family, friends and neighbors for rides, and around 75% of caregivers list providing or arranging transport as one of their primary duties, according to a 2021 survey by the National Aging and Disability Transportation Center (NADTC).

Providing transportation is not always easy or convenient, especially when the loved ones require a wheelchair or a stretcher. Finding alternatives for times you can’t get them where they need to go likely require some research, and we are here to help you with that – we offer transportation 24 hours 7 days a week! True to Care is a Non-Emergency Medical Transportation company operating 24/7 in Maricopa County and all over the valley fully licensed and insured. We have over 5 years of experience in adult care and nursing industry helping older and disabled people keep appointments and stay socially connected..

Trips should be scheduled at least a day in advance, you can join your loved ones in our mini-vans in their trip to destination. If you need transportation to multiple locations on the same day tell us when you book the ride – we offer 15 minutes free of charge waiting time. After 15 minutes there will be a fee applied for the waiting, which will be discussed ahead of time. 

Non-emergency medical transportation (NEMT) is a Medicaid benefit that covers travel to medical appointments. Private insurance, including some Medicare Advantage plans, also may cover non-emergency medical transit – you should check that with your provider.