We all understand that wheelchair or a stretcher transportation isn’t a luxury – it’s a core need. For those with severe disabilities it’s often the only way to get around and the transportation problems can be a real challenge for some people. In some cases the public transit isn’t that accessible – not always or not at all, and getting a ride to medical appointments or for other reasons can often be difficult.
True to Care Non-Emergency Medical Transportation knows how to get you safely and comfortably from one place to another, and we keep our fees affordable so you can more easily fit our services into your budget. We try to give our customers a sense of independence, the liberty to visit the area and the important people in their lives – whether you need a ride to the local grocery store or someone you know needs assistance getting to or from an appointment, our team is here to help. Also, it’s important for the patients to gets to their medical appointments safely and on time. We offers them the right balance of convenience, accessibility, and provides them with professional and personal solutions for their special needs.
We treat all our clients with respect, keep wait times to a minimum, show up on time and get to and from destinations in a timely fashion – all while ensuring their complete safety. All our drivers are prepared for this – they do much more than drive: each one undergoes rigorous screening before joining our team. Then, we provide them a training program involving courses and certifications in transporting the elderly as well as passengers who have mental and physical conditions, such as kidney failure or dental problems. In addition, our staff have complete training in First Aid, emergency preparedness, defensive driving and vehicle upkeep.
Our vans are fully equipped to accommodate you and your wheelchair. For patients bound to their bed, our services include stretcher-friendly transportation options accompanied by staff who are trained to properly assist the patients to get from their beds to stretchers, on and off the vehicles, and then to destination.
