Unlike ride-share, taxis, or public transportation, True to Care staff and fleet are ready to meet the needs of both patients and caretakers. With thousands of COVID+ patient transports so far in Maricopa County and all over the valley, we are confident in our protocols, policies, and processes and we can get everyone to home or to appointments safe and on time. We seek to prioritize the well-being and comfort of our passengers in a car-friendly way with our state-of-the-art transportation.

No matter if you work in a hospital or a clinic in Paradise Valley AZ and a wide area around it, including Phoenix, we’ll make sure that your patients arrive on-time and get home with quality arrangements and service. For True to Care mini-vans there’s no lack of accessibility on either end of the patient or medical provider.

Our drivers are background and drug screened, trained in CPR and safe driving, Hospice Sensitivity Certified & PASS Certified drivers. Also, all members of our staff are vaccinated against COVID-19. Nevertheless, as questions and concerns arise as a result of COVID-19, True to Care has taken a number of precautionary measures to provide the highest level of protection for our customers.

As our core service, wheelchair transports account for 70% of all trips in Paradise Valley AZ. Whether you have a wheelchair or motorized scooter, our vehicles are equipped to accommodate your transportation needs – they are rear-ramp loading and specially designed for comfort and safety. We also cater to bariatric wheelchairs and scooters. Our vehicles can also have oxygen supply when necessary, and this should be mentioned when booking the ride. True to Care vans offer a comfortable & roomy environment to keep you and your loved ones safe and sound during their time with us.

We are a very good alternative to expensive ambulances – when a patient doesn’t meet medical necessity, our stretcher services offer similar equipment and handling as an ambulance, but at an important discount.