Telehealth in Arizona

Non-emergency medical transportation (NEMT) benefits have been recognized as a critical component to expand care access for patients with complex health and social needs, and the growing number of the ride-sharing company partnerships with the medical facilities continues to expand NEMT options for eligible beneficiaries. More, given its statutory requirement as a mandatory benefit, states must continue to support NEMT services to enable all disabled and medically complex Medicaid beneficiaries to access healthcare.

Non Emergency Medical Transportation Paradise Valley Arizona

Unlike ride-share, taxis, or public transportation, True to Care staff and fleet are ready to meet the needs of both patients and caretakers. With thousands of COVID+ patient transports so far in Maricopa County and all over the valley, we are confident in our protocols, policies, and processes and we can get everyone to home or to appointments safe and on time. We seek to prioritize the well-being and comfort of our passengers in a car-friendly way with our state-of-the-art transportation.

Wheelchair transport from Abrazo Arizona Heart Hospital

True to Care is a Non-Emergency Medical Transportation company operating 24/7 in Maricopa County and all over the valley fully licensed and insured, including Mesa, Arizona. Among other services, we offer wheelchair friendly ride service that allows people with disabilities to get where they need to go, when they need to be there. Affordable transportation without sacrificing quality or comfort is one of our goals.

Wheelchair transport from Banner Boswell Emergency Room

True to Care's Non-Emergency Medical Transportation services are provided with late model vehicles, trained staff and constant dispatch monitoring. We provide Non-emergency Transportation from Banner Boswell Emergency Room for those who are sick, elderly, injured, prescribed on strong medications, unable to drive or unable to arrange for a ride.

Door through door service for all clients in Phoenix, Arizona

True to Care is a company offering non-emergency medical transportation, we are the best solution your patients will need to reach your medical facility safe and sound. Why? Because we seek to prioritize the comfort of our passengers in a car-friendly way with our state-of-the-art transportation. The health and safety of our passengers, partners and employees is our top priority.

We meet the vulnerable populations where they are

The vulnerable populations that need our help include seniors, children, individuals with a chronic illness or disability, individuals with low income, and certain geographical communities. Many of these people experience unreliable or limited access to transportation, housing instability, lack of access to primary care services, limited economic resources, high rates of uninsured, social and cultural differences such as linguistic barriers.

Keep your home safe while travelling

To ensure your home is safe it is important to understand and be aware of the many preventable acts that can occur inside when you are out. Read and review the following items to keep your family and community safe.

What if my appointment is changed

You booked a ride for a specific place and time and the person you are going to meed changed place or time? This shouldn't be an issue if there is time for us to take measures. Anyway, call us as soon as you can, explain why you are changing your ride and set up the new pickup time and the new destination.

Transportation is critical before, during and after cancer care

Patients being treated for cancer often worry about being a burden to caregivers, so stop worrying and book a ride with us for the next step of your care. It's the first move you should do, and we can continue transporting you each time you need us - recurring multiple rides scheduled ahead of time are discounted based on frequency.

Cancer treatments and NEMT services

True to Care works with ACS and the hospitals in the area to ease the stressful process of transportation coordination and allow patients to focus on their care and recovery. We offer transportation 24 hours 7 days a week and recurring multiple rides scheduled ahead of time are discounted based on frequency. We are the perfect choice if you live in Maricopa County, Arizona, and you need to get to treatment - True to Care is operating 24/7 all over the valley fully licensed and insured.

Who we serve

Individuals and families Whenever you need a ride to the pharmacy or local store, to or from an appointment, or getting around the town and the county, our team is here to help. Our drivers are medically certified, trained to meet your unique needs, and highly professional. True to Care offers safe rides in specialty vehicles with wheelchair lifts and stretchers. Every one of our vehicles is fully insured and meets all local, state, federal and ADA requirements.

Traveling with a Disability in Phoenix Metropolitan Area

For many people with mobility issues the realities of long distance travel can often cause undue stress and anxiety. This is usually counter-productive when when you are traveling long distance since such trips are for the purpose of vacationing, to relax and to take a break from normal routine.